Frequently Asked Questions

How do I purchase a theme?

Click on the add cart button on either the Drupal Themes page or when viewing the individual theme. Checkout only if you are satisfied with your shopping cart contents, otherwise continue to browse until you are ready to purchase.

What happens after I purchase and pay for a theme?

After you've paid for a theme, you will receive an email acknowledging your purchase(s). A download link will be included in the email for you to click on in order to receive your purchased file.

If I lose the downloaded file, can I redownload?

Certainly! Click on the link provided in the original purchase email and a new download will commence. However, only five downloads are allowed overall and you will be required to repurchase if you have used all your downloads up within three months from the original order date.

So it is recommended that you backup your purchase the moment you first receive it.

Will there ever be special offers available?

Yes. The plan is to start slow and build a foundation, but eventually I do plan on offering special deals such as two for one or half off every theme.

What kind of payment methods do you accept?

Only Paypal. But anyone who is familiar with Paypal, will know that you may pay with credit cards and/or checking accounts through your Paypal account.

Policy on refunds?

There are no refunds. While one never says never, I would not want anyone to expect to be able to receive a refund, as the products are not tangible items that can simply be returned. And because I chose not to impose any limits on how often and on which sites you may use my themes, I stress this factor even more. I hope you understand the policy and recommend you acknowledge the Terms of Service before ordering, to avoid unnecessary drama.

How do you install a theme purchased at mirrortheme.com?

Installation is as follows:

1. Purchase a theme. Each theme comes in a .zip file. Once a theme is extracted you will find two folders included, a theme_name folder and region_reference. The region reference has a few images highlighting the regions spread throughout the theme(although the regions may not necessarily always vary for different sections). The region_reference folder is not essential to installation and simply for you to view or use as reference.

2. Upload all the contents of the purchased theme onto your root directory (public_html on most hosts or "htdocs/theme-name" if you're using something like xampp for local testing).

3. Set up a MySQL database with username and password. Be sure to write this information down/make a note of it as you will need to enter this information as part of the Drupal installation.

4. When the files have completed uploading, go to the /sites/defaults folder. Copy the /sites/defaults/defaults.settings.php to /sites/defaults/settings.php. Change the file permissions so that the settings.php is writable by the web server. Consult the online handbook if you unaware of how to do this. Be sure to revert the permissions settings for settings.php once Drupal tells you to (after installation is complete).

5. Go to the domain or directory where you installed drupal (ie. http://www.yourdomain.com). You'll be given a choice of the default profile or the appropriate theme profile, such as 'Postal News Installer'. Select the purchased theme profile and continue along to the remaining steps. If it turns out your server does not support clean urls, contact your hosting provider to resolve that issue. You may also visit drupal.org to learn more about clean urls.

6.You'll want to visit your user account (http://www.yourdomain.com/user/1/edit) right away and update the username and password for administrator to your own preferences and for security purposes as the default password is password.

7.One particular module that may at times be included is called admin menu. If you prefer not to have it, you may disable it under modules and instead go to the admin page through: http://yourdomain.com/admin.

8. You should delete the 'dump' folder within profiles for security reasons.

9. It might also be a good idea to clear cache if you are having difficulties viewing any of the images at http://www.yoursitename.com/admin/settings/performance

There are additional modules I'd like to add that's not already included with the theme, will this be an issue?

That's hard to answer with any certainty. I cannot test every single module out there, as there simply are too many. Download and install all the modules you feel you wish to use and test it out yourself. If a problem does arise with a module that did not come with one of my themes, you may ask me for assistance, but please be clear with the issue at hand. Either way, it is likely you will have to deal with such issues on your own (see the Terms of Service for more information on what you agree to upon purchasing).

My website isn't validating, how do I solve this?

I acknowledge validation and strive to become better and better with code for my themes. However, added modules, javascript etc, that help enhance the functionality of a theme may sometimes result in lack of validation. As much as I would like for my own websites to always 'pass', I put a higher value on usability and design, all the while still aiming for clean code. If a website happens to result in validation errors because of added modules for instance that improve user experience, etc...it is a sacrifice I have no problem making.

An interesting read:
http://www.leemunroe.com/how-important-is-valid-html-web-standards/

What kind of support do you offer at mirrortheme.com?

Well, currently there's the FAQ here at mirrortheme.com for the most commonly asked questions. If that doesn't provide the info necessary than the contact form on the same page is available to send me a detailed message with your inquiries and needs.

After purchasing a theme, I noticed problems or see improvements that could be made, may I suggest them?

Always! I love learning and I hardly think I've mastered web design. As the web continues to change, there is a constant need to adapt and learn new methods, perfect old ones, etc. So if you happen to see any code that does not seem optimal and want to share how you have improved it, by all means don't hesitate to share.

Again, I prefer not to waste time getting offended. There's only enjoyment from knowing I may have found new methods of improving my themes, whether through someone else letting me know, or my own personal studies.

What happens after you improve a theme that's already been up for purchase?

If you've purchased a theme and I happened to make tweaks with CSS, template files, etc, you can rest assured that these updates will come to you free of charge. For example, a simple CSS update will be noted on the front page, but I will also send emails to all customers who purchased the theme that the update is for. Most updates are likely to be small and will be things you can simple copy/paste in the appropriate files.

Will the themes be updated for Drupal 7?

Yes. As soon as Drupal 7 is released, I will begin to port the themes over. Themes that originally were designed with Drupal 6, will continue to be updated for Drupal 6, as well, for some time. However, new themes will most likely be Drupal 7 only, off the bat. Eventually, all themes will only include the files for Drupal 7 installation only.

Do you have business hours?

Yes I currently have specific hours that I'll be available.

Sunday through Thursdays from 6PM to 2AM Eastern Standard Time.